CIMA/K45

collect

It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels.

Session

r/collect

Google

It is used to send data to Google Analytics about the visitor's device and its behavior. Track the visitor across devices and marketing channels.

Session

ssupp.chatid

Smartsupp

Conversation ID from live chat service provided by Smartsupp

Session

ssupp.group

Smartsupp

Last group of visitor from live chat service provided by Smartsupp.

Session

ssupp.visits

Smartsupp

Number of previous visits, necessary to track for automatic messages from live chat service provided by Smartsupp.

6 months

_ga

Google

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

2 years

_gat

Google

Used by Google Analytics to throttle request rate

1 day

_gat_gtag_UA_*

Google

Used to throttle request rate.

1 minute

_gd#

Google

This is a Google Analytics Session cookie used to generate statistical data on how you use the website which is removed when you quit your browser.

Session

_gid

Google

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

1 day

Cookie name	Provider	Purpose	Expiry
cookiesplus	saneamientoscarmelo.com	Stores your cookie preferences.	1 year
crisp-client/domain-detect	Crisp Chat	Disables features for Crisp Chat that are having too many visitors at the same time	Session
crisp-client/session	Crisp Chat	Used to make the Crisp Chat consistant when going to your website. Without this cookie, the customer would have a new chat session everytime he switchs to a new page.	6 months
PHP_SESSID	saneamientoscarmelo.com	This cookie is native to PHP and enables websites to store serialised state data. It is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie.	Session
PrestaShop-#	saneamientoscarmelo.com	This cookie helps keep user sessions open while they are visiting a website, and help them make orders and many more operations such as: cookie add date, selected language, used currency, last product category visited, last seen products, client identification, name, first name, encrypted password, email linked to the account, shopping cart identification.	480 hours
rc::a	Google	This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.	Persistent

Cookie name	Provider	Purpose	Expiry
ssupp.barclicked	Smartsupp	Needed for automatic messages from live chat service provided by Smartsupp.	Session
ssupp.message	Smartsupp	Stores content in text area from live chat service provided by Smartsupp.	Session
ssupp.opened	Smartsupp	Check if chat box is opened from live chat service provided by Smartsupp.	Session
ssupp.unreaded	Smartsupp	Number of unread messages from live chat service provided by Smartsupp.	Session

IMPORTANT NOTICE - SUMMER HOURS AND HOLIDAYS

Dear customers,

We would like to inform you of our hours and shipping times during the summer season:

BUSINESS HOURS (July 20 to September 4)

9:00 AM to 2:00 PM (Monday to Friday).

During this period, telephone and courier service will be limited to reduced morning hours.

HOLIDAYS (August 10 to 21)

We will be closed for holidays from August 10 to August 21 (inclusive).

SHIPPING TIMES

Orders received up to Thursday, August 7 will be shipped as usual before the closure.

Orders received from Friday, August 8 onwards will begin processing and shipping starting Monday, August 24, when we resume normal operations.

Thank you for your understanding. We would like to remind you that you can continue placing orders through our website throughout this period. Shipments will be processed in the order they are received upon our return.

Have a wonderful summer!

CIMA/K45