Privacy Policy

DATA CONTROLLER

SANEAMIENTOS CARMELO S.L. with CIF B63545412 and registered office at CARRER DE LUGO, 45, 08032 BARCELONA, is the owner of the website and responsible for the processing of personal data that users provide through this website.

SANEAMIENTOS CARMELO S.L. informs users of this website about its policy regarding the processing and protection of personal data of users and customers that may be collected by browsing and using this website.

The purpose of this text is to inform users about what we do with their personal data, how it is collected, what it is used for, the rights they have, as well as all the necessary information established by current regulations.

By using this website we understand that you have read and understood the information set out in relation to the processing of your personal data.

Our main objective is to process personal data in a lawful, fair and transparent manner.

DATA COLLECTED, PURPOSE AND LAWFULNESS

The personal data processed are those provided by users through the forms available on this website and are the minimum required to be able to send you information about our products / services, to be able to place orders, as well as to be able to prepare the corresponding invoices, inform about the status of orders, deal with complaints and any other management derived from the provision of the service carried out through this website.

These purposes are based on legal principles of data processing collected by current regulations: for the execution of a contract or the provision of a service to users, for compliance with legal obligations, for legitimate interest and with the consent of users.

DATA COLLECTED FOR THE REQUEST FOR INFORMATION THROUGH THE WEB FORM

The personal data collected through the web form for the request for information are intended to send commercial information about our products and services.

The processing of data in this specific case is legitimised by the express consent that you give us by accepting the sending of the information provided through the form.

OPERATIONS PERFORMED WITH PERSONAL DATA

Personal data are recorded through the website and stored on electronic media controlled and supervised by the data controller. The media have the necessary technical and organisational measures to ensure due confidentiality in the processing of data.

The staff involved in data processing operations: access, editing, deletion, etc. are qualified to do so and are trained and committed to our data protection policy.

DATA CONSERVATION

Personal data will be kept for as long as necessary to meet the purpose(s) for which they were kept.

Therefore, we will keep your personal information as long as there is a contractual and/or commercial relationship with you or as long as you do not exercise your right to delete, cancel and/or limit the processing of your data.

In these cases, we will keep the information duly blocked, without giving it any use, as long as it may be necessary for the exercise or defense of claims or some type of judicial, legal or contractual liability may arise from its treatment, which must be addressed and for which its recovery is necessary.

PROTECTION OF MINORS

This website is not intended for underage users. If you are a minor, please do not try to register as a user. If we discover that we have mistakenly obtained personal information from a minor, we will delete said information as soon as possible.

In order to use the services, minors must always obtain prior consent from their parents, guardians or legal representatives, who are ultimately responsible for all acts carried out by minors under their care. The responsibility for determining the specific content that minors access corresponds to them, which is why if they access inappropriate content, mechanisms, computer programs, filters and blocks must be established on their computers, which allow the available content to be limited and the materials that minors can access to be controlled and restricted.

RECIPIENTS OF YOUR PERSONAL DATA

We inform users that their personal data will not be communicated to third parties, except when such communication of data is covered by a legal obligation or when, for the correct provision of the service or the execution of the contract, it is necessary to communicate your data to other controllers, such as other companies in the group, data processors.

In cases where the communication of data to third parties is not covered by the legal bases established in the previous section, the communication of data to other recipients will only be carried out if the user has given their express consent.

SANEAMIENTOS CARMELO S.L. maintains strict criteria for selecting data processors and contractually commits with each one to comply with and enforce the obligations established in terms of data protection.

You can obtain more information about the processing of personal data by our organization at this link.

EXERCISE OF RIGHTS

In accordance with the rights conferred by current regulations on the protection of personal data, the user may exercise the rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of their data by sending their request to the postal address CARRER DE LUGO, 45, 08032 BARCELONA or to the email address administracion@saneamientoscarmelo.com, along with a photocopy of their ID.

For any other questions or complaints, you can contact the email address indicated above or directly to the Spanish Data Protection Agency.